Privacy Policy

Who looks after your data

Our site is run by L.C.S Limited, based in Malta, which decides how and why your personal data is used. Our services are for adults only: we do not knowingly collect data from anyone under 18, and we delete such details if a parent or guardian tells us about them.

Why we use your data

We need your data to open and run your account, check your identity and age, process payments, give you support and keep our systems secure. We also use it to meet our legal duties on anti-money laundering, fraud prevention and responsible gambling, which includes spotting signs of harm and placing limits on an account where needed. With your consent we may send you offers, surveys and news about promotions, and you can stop this at any time.

What we collect

• Identity data such as your name, address, date of birth and identification or proof-of-address documents.
• Contact data such as your e-mail address and phone number.
• Financial and transaction data such as payment methods, deposits, withdrawals, bets and winnings.
• Technical data such as your IP address, device type and location.
• Usage and communication data such as the games you play and your chat or e-mail history with our support team.

We collect it when you register, visit our site, contact us or complete a survey, from cookies you allow, and where the law requires it from other sources such as public records.

How long we keep it

We keep your data for at least five years after our customer relationship ends, and longer where a legal obligation or legitimate interest requires it.

How we protect it

We use technical and organisational measures against loss, alteration and unauthorised access. Registration, log-in, payments and other sensitive information travel over SSL/TLS encryption. Only staff who need your data for their work can access it.

Your rights

You can ask to see your data, correct it, have it erased where the law allows, restrict or object to its use, move it to another service and ask for a person to review an automated decision. To request access or a copy, ask our customer support for a Data Subject Access Request form. You can also complain to the data protection authority where you live or work.

Marketing choices

To stop marketing messages, use the unsubscribe link in any message, change your preferences in your account settings or contact our Customer Support.

Contact

For any question about your personal data, write to our data protection officer at [email protected].