Game categories
Our categories include Slot Games, Casino Games, Lucky Games, Virtual Games and Live Casino. We also have a Jackpots category.
One Step Casino
Explore our slots, Live Casino and sportsbook, and start with our Welcome Casino Package.
Our casino games
We offer over 14,000 games to explore across our casino offering.
Slots in our lobby
More slots, roulette and blackjack
Slots and providers
Our Play'n GO offering includes slots, table games and tournaments. Betsoft also features among our slots and table games.
Our welcome casino package
Our Welcome Casino Package offers up to £2,000 in Casino Bonuses and 1,000 Free Spins on Bigger Bass Splash across your first three deposits. Only new players are eligible for this package, once per player. The minimum deposit required for each package bonus is £25. We award the package bonuses and Free Spins only to fully verified players.
First deposit
For your first deposit, choose 125% 1st Deposit Casino Bonus up to £750 and 250 welcome Free Spins from the drop-down list to claim this tranche.
Second deposit
On your second deposit, select 100% 2nd Deposit Casino Bonus to claim up to £750 and 250 welcome Free Spins.
Third deposit
For your third deposit, select 125% 3rd Deposit Casino Bonus to claim up to £500 and 500 welcome Free Spins.
Spins and wagering
We award the welcome Free Spins at £0.10 per spin. Our Welcome Casino Package Bonuses require wagering x30 times both the deposit and bonus amounts. Winnings from the welcome Free Spins must be wagered x30 times before you are eligible to withdraw funds.
Once you activate a Casino Bonus from the Welcome Package, you have 30 days to complete its wagering requirement. Otherwise, the wagered amount, bonus and generated winnings are forfeited. The welcome Free Spins are valid for 7 days from activation, and unused spins are lost.
Where wagering counts
Our casino bonuses are wagered exclusively on Slots, which count 100%, and cannot be wagered on our Live Casino games. The same applies to our Free Spins winnings Bonus. Wagering does not count on any Jackpot, Video Poker, Roulette, Quick Play, Blackjack or Baccarat game, or on a further set of individual titles excluded from bonus wagering.
Activating bonuses
Only one bonus can be active at a time with us, and it cannot be combined with another bonus or promotion. If you have an active bonus and receive another for the same product, we place the new bonus in Available. You have 7 days to activate it before it expires.
We award Free Spins winnings as a Casino Bonus in Available. You can activate it only when you have no active bonus for the same product. That Free Spins winnings Bonus can be activated for 7 days before it expires. Once activated, it must be wagered within 7 days.
Bets, balances and winnings limits
With an Active Casino Bonus, the minimum bet is £0.50 per spin or bet. Lower bets do not count towards wagering, and potential winnings from them are forfeited. Our maximum bet with bonus money in Casino is the lower of £5 and 15% of the total bonus awarded. Rounds or spins above that limit are excluded from wagering, and potential winnings are forfeited. Our bonus bets use real money first, then the bonus amount.
Our deposit-bonus maximum winnings depend on each offer's percentage. They are three times the initial deposit for offers of 200% or more, six times for 150%–199%, eight times for 120%–149%, ten times for 100%–119% and twelve times for 25%–99%. Winnings above the applicable limit are forfeited.
We do not credit Free Spins winnings under £0.10 to your account. Maximum winnings or withdrawals via Free Spins are £100 or three times the value of the spins, whichever is lower, unless otherwise stated. If you have made no deposits since registration, that maximum is £25.
If you cancel a bonus to withdraw before completing wagering, we deduct its amount, generated winnings and any wagered amount from your overall balance.
Our sportsbook
Our sportsbook includes live and pre match events.
Bet confirmation
We accept a bet when we confirm it. Accepted bets appear in Bet History even if you receive no notification, although the listing may be delayed. In a dispute, our system registration time determines when the bet was submitted. Only the amount confirmed and registered by us is accepted as your betting amount.
Once we confirm acceptance, you cannot change or cancel your bet and remain responsible for it. We give no guarantee concerning lost or double bets. A failure in your communications or another technical communication failure is not a reason for cancellation of a bet registered with us.
Interrupted placement and live odds
If placement is technically interrupted, we check funds availability and price correctness and may accept or reject the bet. When service returns, log in and inspect your betting history to confirm its status.
For Live Events, we set an acceptance delay that may vary by sport, market and other features for security and protection from subsequent bets. You can choose Accept all changes in the coefficients, accept increases only or reject a live bet if its coefficients change. Your choice determines whether it is accepted during placement. Current-day event parameters, including handicaps and totals, and coefficients may change after a bet. Existing bet conditions remain unchanged except for technical and obvious mistakes.
Refusal and cancellation
We may refuse all or part of a bet without providing a reason and refund your stake if it is not accepted. Before an event starts, we may at our discretion void or cancel part or all of an accepted bet without giving a reason.
After the event start, we may at our discretion void or cancel part or all of a bet, even after acceptance or settlement, for a valid reason. Grounds include palpable errors in event wording, odds or start time, attempts to bypass limits or risk management through similar bets or multiple accounts, exploiting public or secret information that determines the outcome, combining related bets, participation in or relationships with event participants, and technical errors offering wrong odds or events. We may also act for another valid reason communicated on request.
Bet Builder
Our Bet Builder is available on selected pre-match and live markets only for Football matches. Choose a football match, open the Bet Builder tab in its top bar, create your bet and enter your preferred stake. A single match allows a maximum of 6 selections in one builder bet.
You can combine builder bets with one another or with other betting events. These bets are eligible for Cash Out, subject to its availability. When any selection is void or push, the whole builder betslip is void or push regardless of the other outcomes. Bet Builder cannot be used in conjunction with any other promotion. We are not responsible if the feature is unavailable for certain events or technical reasons, and we may change it and its rules at any time.
Cash Out
Our Cash Out option may be available for selected pre-match or live events, matches or markets on single or multiple bets. We may disable it for an event, match, market or player without prior notice, or void a Cash Out following a false market settlement.
Settlement and changed events
Unless our market description states otherwise, we settle markets not determined earlier when normal duration ends. Markets stated to include overtime settle after overtime. Subsequent penalties or other deciders are excluded unless the market clearly states otherwise.
Under our general postponed-event rule, bets remain valid if the event starts within 48 hours of its official start time. Otherwise, we may at our discretion void all bets and refund stakes. For an event abandoned after starting and continued by its organiser within 48 hours of the official start time, we may keep bets valid and settle on the result.
If an event is abandoned after starting and is not continued by its organiser within 48 hours, we settle determined on-pitch markets and void the rest with stake refunds. We may instead void all bets at our discretion.
Our tournament qualification markets are void if a postponed or abandoned match is not rescheduled within 48 hours. In a two-leg tie, only markets on the postponed event are void. Short- or long-term outright qualification bets stand until decided regardless of postponement or abandonment.
For tennis, bets remain valid until officials or the organising body declare a winner, without the general 48-hour rule. Following retirement, default, adult decision, walkover, disqualification or abandonment, determined on-pitch markets settle and undecided markets are void. If a player retires before the final point, the match winner market is void while determined set or game markets settle. Our Sport Rules take precedence over the General Rules. The maximum period between betslip settlement and potential re-settlement is 30 days.
Our deposits and withdrawals
Our transactions use a Financial Institution or Payment Solution Provider. Procedures, availability and duration vary with processing time, your country and the institution used. Account-specific details appear after login under Deposit or Withdrawal.
Deposits and available methods
Our available payment methods depend on the country and the currency selected at registration. We display applicable fees and limits in Deposits and Withdrawals, and those details can change. Deposit minimums or maximums may also depend on the method you choose.
Use your personal Card or personal financial account to deposit. If we detect third-party funding, we may void winnings, forfeit deposits and winnings, terminate the agreement, suspend services or deactivate your account. You must not allow third parties to use your account for deposits or withdrawals. Your card or bank account holder name must exactly match your gaming-account name, or we may cancel transactions and return bets funded using someone else's account or card.
Before ordering the first payment, our rules require wagering 100% of the deposited payment amount at minimum odds of 1.50 to combat fraud and money laundering. Money deposited in our Casino must be used for gaming activity, and all deposits must be wagered at least three times.
Requesting a withdrawal
To withdraw, choose Withdraw in Account, select a method, enter the required personal data and amount, then press Confirm. We show a request confirmation. Identity verification is required first, withdrawal limitations may apply, and we send withdrawals to your personal financial account, where possible the account the funds came from.
Verification during payment
We may decline to process a payment until your identity, age, residence and proof of funds have been sufficiently verified. Before our first electronic payment to you, upload a passport or national ID copy in your Profile. We may also ask for additional documents, such as proof of address or selfies. For your first withdrawal request, enter valid passport or Personal ID details exactly as they appear on the document, in its issuing country's language or in English for a foreign document.
When we request account-verification documents, any pending withdrawals will be cancelled. You may submit a new withdrawal once verification is complete. We process payments within 72 hours starting when the request has been approved by the Payments Department.
Withdrawal limits and costs
Our maximum withdrawal per account is £25,000 per calendar month unless a specific promotion states otherwise. A further limit of £5,000 per withdrawal day applies. The daily limit depends on the payment method, verification status, account history, risk assessment, payment-provider restrictions and loyalty status. For wins above £30,000, we may divide payment into monthly instalments. Amounts above an applicable daily or monthly limit return to your account for withdrawal on later days or months within those limits.
We may charge administrative costs resulting from withdrawals as indicated in our service. If your deposit exceeds the amount you bet, we may also charge the costs of processing deposits and withdrawals when you request a withdrawal.
Our account and verification
Open your account using your name and date of birth, address, telephone number and email address. You may have only one account with us and cannot re-register under another name or email address. We may void your bets if you breach that rule.
When we request documents
Our verification procedure becomes mandatory when cumulative deposits or withdrawals reach £2,000. We may request documents at any time, including identity and bank cards, statements, evidence of source of wealth or funds, and utility bills. Upload documents we request through My Profile and Documents in your account. If your account is not verified within 30 days of our first request, we freeze gameplay and transactions, and if you refuse or cannot provide the documents we request, we may suspend your account and confiscate available funds.
Identity, address and payment evidence
For identity, we accept a national ID, passport or driving licence. Address evidence must be a photograph of the whole page, be in your name and have been issued within the last three months. Accepted examples are bank or card statements showing recent transactions and utility bills for electricity, water, landline, gas, heat or mobile service. Letters, receipts, notes, mortgage or loan documents, fee statements, insurance documents, prescriptions, TV licences, payslips and vehicle titles are not accepted as address evidence.
For a card you used to deposit, provide a photograph showing its first six and last four digits, cardholder name and expiry date. For an e-wallet, provide an account screenshot with all account details visible. For an IBAN, provide a bank statement or official bank document showing the IBAN and account holder's name.
We accept documents as PDFs or photographs of physical copies, not mobile screenshots, cropped files or scanned files. Upload each file in JPEG, PNG or PDF format, with a maximum size of 3 MB.
Our responsible gambling tools
You can set a deposit limit in Account Settings for a specified period, depending on your country of residence. You may change or revoke that limit there. An increase or revocation takes effect 24 hours after we register the change, while a decrease takes effect immediately after registration. We do not accept wagers contrary to your limit or exclusion.
Time-out and definite exclusion
We offer Time-out and Self-Exclusion if you wish to limit your gaming. In your account, open the Responsible Gaming tab or its link, select an available Time-Out or Self-Exclusion period and click Save. We accept your request immediately and provide a confirmation popup. These controls take effect immediately. During the restricted period, we cannot accept deposits or bets, while ongoing bets remain active and winnings are paid after the event ends.
Revoking a Time-Out or definite Self-Exclusion can occur only after 24 hours from the initial request. After setting a limit or exclusion, request revocation by written notice or electronic notice. We consider that request but may deny it at our absolute discretion.
Indefinite exclusion
For an indefinite Self-Exclusion, contact our customer support team via Live Chat. Revocation can occur only after 7 days from the initial request and remains at our sole discretion. Self-excluding from or closing your account with us does not automatically exclude you from other sites or brands operating under the relevant licence, whether or not you already have an account with them.
Our support team
Our Live Customer Support Service is available every day, 24/7. You can write to us 24/7 at [email protected]. We answer email in English, German, Spanish, Norwegian and Finnish.
Complaints
Submit a complaint by email to our Customer Support Team or through Live Chat, including a full description and details. After investigating, our team replies with the outcome within 10 days of receiving it. If more time is needed, we may extend that period by a further 10 days and notify you. If another extension is necessary, we will explain how much more time is required.
If our response does not satisfy you, you may request a manager or supervisor. We endeavour to resolve the matter immediately or through later contact.
Our operator
We are operated by L.C.S Limited and licensed through the Malta Gaming Authority under licence No. MGA/B2C/233/2013, issued to L.C.S Limited. Account eligibility requires you to be over 18 and above the legal gambling age in the jurisdiction that applies to you. You are responsible for complying with the gambling laws that apply in your country. We do not accept customers from the United Kingdom, and if we identify that the IP address of a device was disguised, for example with a VPN, we may void winnings and forfeit the balance.